Please read below for details regarding how to freeze your account.

Posted Monday 3/16/20

See GymIt Memberships

With a heavy heart we are temporarily closing all our clubs effective at 8PM tonight (3/16/20), we will remain closed March 17th – March 31st.  We believe that a complete closure is the best way to serve the community that we are all so passionate about and help flatten the curve of infections. We are uncertain if the full closure will continue beyond March 31st, we will await guidance from the State and Public Health officials to learn about reopening procedures in a full or limited capacity. We appreciate your patience.

For the last 43 years our Boston-based and family owned business has been fully dedicated to the health and well-being of our members, our team, and our community. Unfortunately, the Coronavirus is affecting so many lives including our dedicated team who are passionate about getting up and going to work every morning to help you stay healthy and achieve your fitness goals.

Many of you have developed personal relationships with our team and are concerned about their well-being. Rest assured, all our full time employees, including full time commission-based trainers, will be paid during this closure, without needing to use any vacation or sick time.

To continue our team’s work in supporting your goals and support our team’s ability to work remotely, we are actively working on the following:

Customized at home workouts

We know how important your daily workout is, and how a disruption like this may impact your consistency and results. It can be difficult to transition from a full gym to an at home workout. We are here to help!

For all active members we are offering a special customized workout plan for home workouts. We are excited to offer this to you, please give it a try! Visit this link to request your workout plan.

Virtual Classes from Les Mills

We are proudly partnered with Les Mills On Demand, and we are giving you complimentary access to 95 classes, including HIIT, Mindfulness, Training, BODYCOMBAT, as well as some fun kids programming for those of you with kids out of school. Visit this site for access:

Full Transition to Virtual Personal Training

If you are a personal training client, keep it up. You can continue your training over Video Conference (FaceTime, etc.). If appropriate to the situation, in person sessions may be available outdoors. Contact your trainer if you are interested.

Membership and Weathering the Storm with Us

We understand that this is a difficult time for everyone. All of us are dealing with a new reality for our day-today routines and interactions and are concerned about our friends and family.

For all our members that stay active paying members during this challenging time, we will be offering them:

  • Access to virtual classes
  • Customized at home workout plans as defined above
  • 1 Complimentary Kick Off Session (If you have already taken a Kick Off, this session can be redeemed for a regular personal training session).
  • 15 percent off your first Personal Training purchase when we reopen.

We understand that not all of you will be able to do this, in that case we are also offering:

  • Freeze your membership for no fee and it will be reactivated after the clubs open for no fee.
  • Freeze your membership for $5 per billing cycle and get access to virtual classes.


We are thankful for all of our employees and appreciate their hard work, dedication, and commitment to GymIt. We will get through this stronger because we will work through this together.

Regular cancellation policies will be enforced, and we cannot provide refunds at this time. We hope you understand that we are doing everything we can to be able to reopen in a timely manner while balancing the safety over our members and team. Please be patient and give the at-home workouts a try.

For more information

DPH has created a website updated constantly with the latest guidance, including printable fact sheets in multiple languages. Visit:

For questions, call the DPH Epidemiology Line at 24 hours a day/7 days a week at 617-983-6800.

For more, visit the CDC website at:

Stay safe,
Matt Harrington